A large renovated multifamily laundry facility: a long bank of sixteen commercial washers beneath a white oak folding counter, twelve stacked dryers opposite, a central folding island and a vending niche at the far end.

Multifamily laundry & resident amenity

Laundry, elevated.

Laundry rooms, reimagined for the buildings they serve.

We design, build, operate and maintain the whole facility — equipment, payments, interiors, dry cleaning and vending. One accountable operator.

Transform your laundry room See our approach

DesignBuildOperateEnhance

Serving [SERVICE AREA]

The premise

The laundry room is part of the building. It should feel like it.

Most laundry rooms are leftover utility space — the one room nobody designed.

Before we specify a machine we photograph the lobby, read the finish schedule and watch how residents use the room. Then we build something that belongs there.

How we design and build →

The lobby sets the direction. The laundry room follows it.

Design study — charcoal & white oak

An apartment lobby with charcoal-painted masonry, white oak wall panelling, pale stone flooring and soft recessed downlights.

A large laundry facility in the same building using the same charcoal steel frames, white oak panelling and pale stone-look floor tile as the lobby, with eighteen washers set into the surround.

Building → roomCharcoal frames, white oak and pale stone carry from the entrance into the laundry facility. Design study; not a completed installation.

The model

Four responsibilities. One relationship.

Traditional operators service machines. We take responsibility for the whole amenity.

A material board laid out on ivory paper: white oak veneer, porcelain tile squares, a terrazzo chip, brushed nickel, folded linen and paint chips in powder blue and slate. — **Design**Finish direction is drawn from the building, not from a catalogue.

A large laundry facility stripped to bare block during renovation, with a long run of new water lines and drain stubs marking sixteen machine positions, fresh conduit and dryer vent penetrations. — **Build**We coordinate the whole transformation and work with properly licensed trades.

01 — Design

A room that belongs in the property

Layout, finishes, lighting, folding, seating and signage, drawn from the building's own architecture.

02 — Build

Turnkey renovation, one project manager

Demolition through installation, managed as one project with properly licensed trades.

03 — Operate

Equipment, payments, service, reporting

We own the machines and the payment platform, and handle service, refunds and reporting.

04 — Enhance

Conveniences residents actually use

In-building dry-cleaning drop-off and pickup, plus curated laundry vending.

Transformation

Not a machine swap. A whole room.

New machines in the same tired room is not a renovation. The tile, ceiling, lighting, wiring and millwork are part of the job.

Selective demolition and removal of the incumbent equipment
Plumbing, drainage and dryer venting coordinated with licensed trades
Flooring, wall systems, ceilings, lighting and painting
Millwork, folding surfaces, seating and signage
Equipment set, commissioned and integrated into the finished room

Design + Build

Before: a large dated basement laundry facility with two rows of around twenty worn machines, peach ceramic tile, exposed conduit and sagging dryer ducts.

After: the same facility with ivory porcelain tile, a flat ceiling with continuous recessed lighting, sixteen new commercial washers, twelve stacked dryers and a central folding island.

Drag the handle, or use the arrow keys. Design study illustrating a full-room renovation; not a completed installation.

The operating platform

Everything the room needs, from one operator.

One relationship instead of five: equipment vendor, contractor, payment platform, service company, dry cleaner.

Commercial laundry equipment

Owned and operated by us, sized to the building's real demand.

Full renovation and build-out

The room rebuilt end to end under our project management.

Bespoke interior integration

Materials and detailing matched to the property's finish level.

Cashless and contactless payment

Card, stored-value and mobile, with availability and cycle status.

Preventive maintenance and repair

Scheduled inspections, remote diagnostics, and a local technician.

Resident support

A QR code on every machine. Residents deal with us, not the property office.

In-building dry cleaning

Drop-off and collection at a designated point inside the building.

Property reporting

Monthly statements, plus dashboard access to revenue, uptime and service.

The full system

How it works

From first walkthrough to a room residents want to use.

An equipment layout drawing rolled out on a work table with a scale ruler, pencil, tape measure and a small stack of tile and white oak samples. — **Assessment**Room dimensions, utilities, drains, venting, electrical capacity, access and existing machine inventory are all documented before anything is proposed.

Step one
Assess the property

The room, the infrastructure, the current contract, and how the rest of the building is finished.
Step two
Design the facility

A plan, a finish board and a scope you can approve line by line.
Step three
Build and install

Old equipment out, infrastructure in, room renovated, machines commissioned. Permitting agreed in writing beforehand.
Step four
Launch the resident experience

Payments tested, assets labelled, signage and QR support live, staff briefed.
Step five
Operate and maintain

Inspections, repairs, refunds, collections and reporting — for the life of the agreement.

For ownership

Hand us the room. We will take care of the rest.

The Laundry Inc. commitment

A laundry facility is a long operating concession inside a residential asset. We make the economics legible.

Property compensation structured as fixed rent, revenue share or a hybrid
Equipment and payment systems owned and capitalised by us
One accountable vendor instead of four
Fewer resident complaints reaching the property office
Transparent monthly reporting on revenue and service
An amenity that matches the rest of the building's finish level
Equipment refresh planned across the contract term
Portfolio-level review where an owner holds several buildings

We will not publish a guaranteed return or a savings percentage. Compensation is underwritten building by building. Ask for the arithmetic on yours and we will show our working.

For property managers

A resident unloading laundry into a woven basket in a large, bright, well-finished apartment laundry facility, with a long row of washers receding behind her.

For residents

This is not a basement. It is part of my building.

It has to work for the person standing in it at nine on a Sunday night.

Machines that run, and a fast way to say so when one does not
Card, stored-value or mobile payment — no coins to hunt for
Availability and cycle status, so nobody waits in the room
Proper folding surfaces, seating and light
Dry cleaning dropped off and collected downstairs
Detergent and essentials on hand when they have been forgotten

Resident services Resident support

A hand holding a phone beside a small contactless payment reader on the front panel of a commercial washer. — **Payment**Contactless, card and stored value at the machine.

A combined garment-locker and vending zone at the end of a large laundry facility: white oak lockers on the left, recessed vending units on the right, with the row of washers receding behind. — **Garment care**Dry cleaning dropped off and collected inside the building.

Room standards

Three levels of transformation.

Not every building needs a flagship room. We scope to the asset and the economics.

A large renovated laundry facility in a walk-up building with fourteen washers, ten stacked dryers, ivory porcelain tile and continuous recessed lighting.

Essential refresh

Bright, clean, reliable

Paint, lighting, flooring, signage, folding surfaces, new equipment and digital payment.

A large renovated co-op laundry facility with sixteen washers, ten stacked dryers, a long white oak folding counter and a powder-blue accent panel.

Signature

Designed to the building

Custom finishes, millwork, seating, lighting, garment lockers and integrated vending.

Flagship

An amenity in its own right

Architectural redesign, custom materials, enhanced access, an integrated garment-care zone.

Projects and room standards

A large completed laundry amenity facility at dusk, lit by its own warm cove lighting, with runs of washers and dryers down both sides of the room.

Next step

Have a laundry room that deserves more than new machines?

Send us the room. We come back with an assessment, a scope and three commercial structures.

Request a property review Contact us